Shipping policy

Shipping Policy:

We have developed a Shipping Policy to provide you with transparent information regarding the shipping process and ensure a smooth delivery experience. Please familiarize yourself with the following guidelines

Shipping Destinations:

  • We offer shipping services anywhere within the Philippines. We are committed to reaching customers nationwide and delivering their orders promptly.
  • Shipping Partner and Delivery Time:
  • Our shipping partner is DHL, a trusted logistics provider. They ensure reliable and efficient delivery of your orders.
  • The standard delivery time is 2-5 days if the shipping address is within Metro Manila and 6-10 days for locations outside Metro Manila. Please note that these are estimated delivery times and may vary depending on external factors.

Free Shipping Eligibility:

  • We offer free shipping for orders that meet the minimum purchase amount set by La Sabrosa.
  • The minimum purchase amount for free shipping may vary and will be clearly communicated during the checkout process or on our website.

Shipping Rates:

  • For orders that do not meet the minimum purchase amount for free shipping, shipping rates will apply.
  • Shipping rates are determined by DHL, and you can refer to the following link for detailed shipping rates: Shipping Rate Link.
  • The shipping rate is calculated based on factors such as the shipping destination, package weight, and dimensions.

Order Processing Time:

  • Once your order is placed and payment is confirmed, we will process and prepare it for shipment within 1-2 days.
  • Please note that order processing time may vary during peak seasons or promotional periods.

Tracking Information:

  • Once your order is shipped, we will provide you with a tracking number or a link to track your shipment.
  • You can use the provided tracking information to monitor the progress of your delivery.

Failed Deliveries and Re-Shipments:

  • In the event of a failed delivery attempt, please ensure that the shipping address provided is accurate and accessible.
  • If a package is returned to us due to an incorrect address or unavailability, additional shipping fees may apply for re-shipment.

Customer Support:

  • Our dedicated customer support team is available to assist you with any questions or concerns regarding shipping and delivery. Please contact us through [contact information].

We strive to provide reliable and timely shipping services, ensuring that your orders reach you in a prompt and secure manner. Should you have any queries about our Shipping Policy, please reach out to our customer support team for clarification.


Note: This policy is subject to change, and any modifications will be updated on our website accordingly.